FAQ
When will my order ship?
Orders are typically processed within 5 business days after payment confirmation. Orders placed over the weekend or on holidays will be processed the following business day. Once your order has shipped, you will receive a confirmation email with tracking details.
I have a question about my order. Who can I contact?
Feel free to reach out to us at glossiquebeauty.contact@gmail.com, and we’ll be happy to assist you. We strive to respond within 12 hours.
Can I modify or cancel my order after placing it?
Orders are processed promptly, so we cannot guarantee changes or cancellations. However, if you contact us as soon as possible, we will do our best to assist you.
I am not in love with my order, can it be returned? What if there is an issue?
Refunds will only be considered for orders that have not been shipped. Once an order has been shipped, we cannot offer refunds due to sanitary reasons. If you have any questions or concerns, please contact our customer support team at glossiquebeauty.contact@gmail.com